Sullair Internal Training- We Are Always On the Path of Growth

As a global leading air compressor supplier, Sullair has been devoted to the development and manufacturing of screw air compressors for more than 50 years. Thanks to the efforts and dedication of every Sullair employee, Sullair Asia's sales and after-sales service network now covers China, Southeast Asia and other Asian regions. This is thanks to the hard work and contribution of every Sullair employee, they are the ones who have created each milestone in Sullair history.

Here, in order to respond to market changes and the pace of the company's development, we have organized a training course on complex thinking and knowledge for the heads of the after-sales service department and some of the functional departments on the 19th and 20th  of April.  Beginning with an ice-breaking game led by Ms. Huang Xiaowei, the HR director, the learning environment was filled with laughter during each themed segment of the training course.

Lesson 1: Leadership
Sailing depends on steersman; all things grow under the sun.  In any team, leadership skills are the winning hand. Today, the Leadership training course brought by Mr. Xie Weidong, President of Sullair Asia helps department heads master the concept of team management from the upper stream of the company and sets the tone for future development.

President Xie mentioned that leadership is an art that focuses on people and guides people. It requires ambition and the willingness to undertake responsibility. As leaders, we must first establish a goal and know how to motivate and trust others in the attainment of our goals. As the president of Sullair Asia, Mr. Xie Weidong has established himself as our role model. He not only gave specific guidance to the company's leadership and implementation work, but also summed up three issues for us:
1. Does the team have a clear goal?
2Has the team been given enough time and resources?
3. Has the team received enough support?
Conclusion: This is not only a requirement for Sullair leaders, but also a requirement for himself. All Sullair employees should take note and learn.

Lesson 2: Brand Sales and Service Concepts
Sales is about the delivery of inherent value to customers. Xie Jie, Director of the After-sales Service Department stated clearly in the “Brand Sales and Service Concepts” training that: After-sales service is the value of Sullair sales. In particular, after-sale service is tied to the parts and service of the Sullair brand. ”

For Sullair, every after-sales strategy focuses on the development over the next three to five years with the key lying in providing customers with products that meet demand and solve problems. This is also Sullair's concept of creating service-oriented products. Director Xie's arguments on each aspect of brand value selling have been very innovative. Each specific example that was shared brought guidance to the trainees on how to think and act, so that everyone can fully grasp the basic concept and framework knowledge of parts and service sales.